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Customer Passion Point Limited, trade marketing, training solutions and value creation consultancy firm has announced the appointment of Chinwe Kalu as its new Managing Director / Chief Executive Officer.
Chinwe Kalu, a seasoned Trainer, Sales and Marketing Professional is taking over the helms of affair at the company following the exit of the pioneer Managing Director, Ikechukwu Kalu.
Chinwe Kalu’s appointment which takes immediate effect will have her oversee the customer-centric value creation consultancy firm with operations in Nigeria and Tanzania. Chinwe joined Customer Passion Point Limited (CPPL), Tanzania as Executive Director in 2012. She later became Chief Operating Officer and Head of Training & Development in Nigeria.
Before this latest appointment, Chinwe Kalu was the Head of Training & Development where she was responsible for curriculum design and development, execution of and evaluation of training programs while also managing client relationships. She was also responsible for the organization of training seminars and conferences.
Chinwe, a graduate of Chemistry and a proud alumnus of the University of Lagos, MBA degree programme started her in career as a Sales & Marketing professional in the financial services sector that spanned Continental Finance Limited and Liberty Merchant up until 2002, when she decided to embrace private enterprise in the area of training and development.
Her accomplishments include the development of Customer Passion Point
Monthly Training Program which is targeted at Business owners, their core staff as well Sales/Marketing/Customer Service/ Account Management and Business Development Executives of corporate organizations-Banks, Multinationals. These include First City Monument Bank (FCMB); Nigerian Bottling Company (NBC); Bosch Nigeria Limited; Haier Patterson Zocchonis Limited/ Coolworld Retail Stores and MTN Nigeria Business Enhancement Programs amongst others.
Chinwe Kalu is a consummate writer and radio personality. She has authored several articles and anchors a motivational radio show for women.
About Customer Passion Point Limited (CPPL)
Customer Passion Point Limited (CPPL) is a customer-centric value creation consultancy firm offering trade marketing and training solutions in Tanzania and Nigeria. It is a youthful, vibrant, trendy and innovative in its approach and are positioned to spearhead performance led value creation consulting in the markets various markets. Customer Passion Point Limited (CPPL) delivers consistently through its people, in-depth understanding of insights from the market, targeted digital solutions and the balancing of strategy, creativity and execution.
Customer Passion Point Limited (CPPL) partners with some of the best in the industry to support clients to create and deliver value consistently. These include Cumii International, a pan-African IoT company that focuses on disruptive technology that transforms Africa (http://www.cumii.net/) and DoYouLikeUs (http://doyoulikeus.com/), a leading provider of a thoughtful range of customized customer feedback, monitoring and report solutions that are applicable to individuals and companies from start-ups to multi-nationals.
