{"id":75035,"date":"2023-08-17T20:42:58","date_gmt":"2023-08-17T19:42:58","guid":{"rendered":"https:\/\/nationalwire.com.ng\/?p=75035"},"modified":"2023-08-17T23:23:28","modified_gmt":"2023-08-17T22:23:28","slug":"firstbank-commissions-its-second-fully-automated-self-service-branch","status":"publish","type":"post","link":"https:\/\/nationalwire.com.ng\/sub\/firstbank-commissions-its-second-fully-automated-self-service-branch\/","title":{"rendered":"FirstBank Commissions It’s Second Fully Automated Self Service Branch"},"content":{"rendered":"
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n

… Unveils It’s Digital Xperience Centre In University Of Ibadan <\/strong><\/p>\n

 <\/strong><\/p>\n

. The FirstBank Digital Xperience Centre (DXC) in the University of Ibadan (U.I) is the Bank\u2019s second fully automated self-service centre. The first DXC is at the Bank\u2019s remodelled Adetokunbo Ademola branch, Victoria Island, Lagos.<\/p>\n

. Furnished with the latest advancements in financial technology, it is one of the many ways the Bank reinvents itself to leave no stone unturned in exposing its customers to state-of-the-art and leading digital banking experience in the continent.<\/p>\n

. It is a significant leap by the Bank to revolutionise the banking industry in the country, putting customers at an advantage in experiencing world-class innovative banking services, thereby exploring the future of banking firsthand.<\/p>\n

 <\/p>\n

\"\"First Bank of Nigeria Limited, Nigeria\u2019s premier and leading financial inclusion services organisation, has announced the launch of its second fully automated branch, the FirstBank Digital Xperience Centre (DXC), on the campus of the University of Ibadan (U.I).<\/p>\n

Professor. Kayode Adebowale, Vice Chancellor, University of Ibadan, Professor E.O Ayoola, Deputy Vice Chancellor Admin and Professor Aderonke Baiyeroju, Deputy Vice Chancellor, Academics led the university community in hosting the delegation from FirstBank comprising Dr. Adesola Adeduntan, CEO, FirstBank; Callistus Obetta, Group Executive, Technology & Innovation Services and Timothy Arowoogu, Group Head, Public Sector, West amongst others.<\/p>\n

The DXC is a significant leap by FirstBank in revolutionizing the banking industry in the country as it is a state-of-the-art hub that puts customers at an advantage in experiencing world-class innovative banking services and explore the future of banking firsthand.<\/p>\n

It is designed to cater to the growing and evolving needs of consumers and the banking public, enabling customers to navigate the digital landscape with confidence. The initiative aligns with the Bank\u2019s commitment to delivering exceptional customer experiences and staying at the forefront of financial innovation.<\/p>

\r\n
Advertisement<\/div>\r\n\t\t\t\t\t\t\t<\/a>\r\n \r\n\t\t\t\t\t\t\t<\/div>\n

Provided to put customers at an advantage in carrying out various activities on their own without interacting with anyone, the self-service branch is built with a wide range of phased modern banking facilities. These include humanoid robots equipped with Video Banking and Artificial Intelligence (AI), taking on the role of friendly branch staff; Teller Cash Recyclers (TCRs); Self-Service kiosks for non-financial transactions such as account updates; Fast Track (Contactless) ATMs; Interactive Smart Screen to ensure effective and comprehensive consultation with bank sales staff via remote video connection.<\/p>\n

Other services include paperless\/ electronic forms designed to promote the timely resolution of complaints, dispensing of account statements and account enquiry\/management, funds transfer, dispensing of new ATM cards; fixed deposit booking between N100,000.00 to N5,000,000.00, card services and management, cheque management, email and phone number update, ATM card and token block, amongst many others.<\/p>\n

Expressing his delight at the initiative, Dr Adesola Adeduntan, CEO, FirstBank said \u2018Our mantra, \u201cWoven into the fabric of society\u201d, summarises how we have proven our commitment to customers across all our footprints globally, by investing in modern technology infrastructure to pioneer digitisation of products and platforms, thereby giving our over 42 million customers convenient, seamless, safe and secure banking experience\u201d.<\/span><\/p>\n

\u201cThe FirstBank DXC is a fully automated interactive digital branch, the first of its kind in the Nigerian banking industry. It was first launched in Lagos, Nigeria in 2021 and has since then, redefined customers\u2019 banking experience by introducing them to a new world of digitised self-services,\u201d he said.<\/span><\/p>\n

95% of customer-induced transactions on FirstBank\u2019s digital channels are enjoyed by 22 million of its digital product users. The Bank processes over 12% of the industry payment volume in Nigeria.<\/p>\n

FirstBank Digital Xperience Centre is a cutting-edge facility that reshapes the way customers interact with banking services, bringing an unparalleled level of convenience, efficiency, and innovation to their financial journeys.<\/p>\n

Furnished with the latest advancements in financial technology, it is one of the many ways the Bank reinvents itself to leave no stone unturned in exposing its customers to state-of-the-art and leading digital banking experience in the continent. The Bank\u2019s first Digital Xperience Centre was unveiled in 2021 at its remodelled Adetokunbo Ademola branch, Victoria Island.<\/p>\n

The groundbreaking initiative is scheduled to hit other locations across the country\u2019s geopolitical zones in the coming months.<\/p>\n

 <\/p>\n

\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/p>","protected":false},"excerpt":{"rendered":"

The FirstBank Digital Xperience Centre (DXC) in the University of Ibadan (U.I) is the Bank\u2019s second fully automated self-service centre. The first DXC is at the Bank\u2019s remodelled Adetokunbo Ademola branch, Victoria Island, Lagos.<\/p>\n","protected":false},"author":6,"featured_media":75038,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[23,17],"tags":[1652],"coauthors":[2391],"class_list":["post-75035","post","type-post","status-publish","format-standard","has-post-thumbnail","","category-business","category-news","tag-firstbank"],"yoast_head":"\nFirstBank Commissions It's Second Fully Automated Self Service Branch - National Wire<\/title>\n<meta name=\"description\" content=\"The FirstBank Digital Xperience Centre (DXC) in the University of Ibadan (U.I) is the Bank\u2019s second fully automated self-\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nationalwire.com.ng\/sub\/firstbank-commissions-its-second-fully-automated-self-service-branch\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FirstBank Commissions It's Second Fully Automated Self Service Branch - National Wire\" \/>\n<meta property=\"og:description\" content=\"The FirstBank Digital Xperience Centre (DXC) in the University of Ibadan (U.I) is the Bank\u2019s second fully automated self-\" \/>\n<meta property=\"og:url\" content=\"https:\/\/nationalwire.com.ng\/sub\/firstbank-commissions-its-second-fully-automated-self-service-branch\/\" \/>\n<meta property=\"og:site_name\" content=\"National Wire\" \/>\n<meta property=\"article:published_time\" content=\"2023-08-17T19:42:58+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-17T22:23:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/nationalwire.com.ng\/sub\/wp-content\/uploads\/2023\/08\/thumbnail.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"400\" \/>\n\t<meta property=\"og:image:height\" content=\"296\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Friday Ekeoba\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/nationalwire.com.ng\/sub\/#website\",\"url\":\"https:\/\/nationalwire.com.ng\/sub\/\",\"name\":\"National Wire\",\"description\":\"About Nigerians, Nigerian Business and Other Stories\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/nationalwire.com.ng\/sub\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/nationalwire.com.ng\/sub\/firstbank-commissions-its-second-fully-automated-self-service-branch\/#primaryimage\",\"url\":\"https:\/\/nationalwire.com.ng\/sub\/wp-content\/uploads\/2023\/08\/thumbnail.jpeg\",\"contentUrl\":\"https:\/\/nationalwire.com.ng\/sub\/wp-content\/uploads\/2023\/08\/thumbnail.jpeg\",\"width\":400,\"height\":296},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/nationalwire.com.ng\/sub\/firstbank-commissions-its-second-fully-automated-self-service-branch\/#webpage\",\"url\":\"https:\/\/nationalwire.com.ng\/sub\/firstbank-commissions-its-second-fully-automated-self-service-branch\/\",\"name\":\"FirstBank Commissions It's Second Fully Automated Self Service Branch - National Wire\",\"isPartOf\":{\"@id\":\"https:\/\/nationalwire.com.ng\/sub\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/nationalwire.com.ng\/sub\/firstbank-commissions-its-second-fully-automated-self-service-branch\/#primaryimage\"},\"datePublished\":\"2023-08-17T19:42:58+00:00\",\"dateModified\":\"2023-08-17T22:23:28+00:00\",\"author\":{\"@id\":\"https:\/\/nationalwire.com.ng\/sub\/#\/schema\/person\/e2ab303e561d755b325fc9cea3854927\"},\"description\":\"The FirstBank Digital Xperience Centre (DXC) in the University of Ibadan (U.I) is the Bank\u2019s second fully automated self-\",\"breadcrumb\":{\"@id\":\"https:\/\/nationalwire.com.ng\/sub\/firstbank-commissions-its-second-fully-automated-self-service-branch\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/nationalwire.com.ng\/sub\/firstbank-commissions-its-second-fully-automated-self-service-branch\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/nationalwire.com.ng\/sub\/firstbank-commissions-its-second-fully-automated-self-service-branch\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/nationalwire.com.ng\/sub\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FirstBank Commissions It’s Second Fully Automated Self Service Branch\"}]},{\"@type\":\"Person\",\"@id\":\"https:\/\/nationalwire.com.ng\/sub\/#\/schema\/person\/e2ab303e561d755b325fc9cea3854927\",\"name\":\"Friday Ekeoba\",\"url\":\"https:\/\/nationalwire.com.ng\/sub\/author\/friday\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FirstBank Commissions It's Second Fully Automated Self Service Branch - National Wire","description":"The FirstBank Digital Xperience Centre (DXC) in the University of Ibadan (U.I) is the Bank\u2019s second fully automated self-","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/nationalwire.com.ng\/sub\/firstbank-commissions-its-second-fully-automated-self-service-branch\/","og_locale":"en_US","og_type":"article","og_title":"FirstBank Commissions It's Second Fully Automated Self Service Branch - National Wire","og_description":"The FirstBank Digital Xperience Centre (DXC) in the University of Ibadan (U.I) is the Bank\u2019s second fully automated self-","og_url":"https:\/\/nationalwire.com.ng\/sub\/firstbank-commissions-its-second-fully-automated-self-service-branch\/","og_site_name":"National Wire","article_published_time":"2023-08-17T19:42:58+00:00","article_modified_time":"2023-08-17T22:23:28+00:00","og_image":[{"width":400,"height":296,"url":"https:\/\/nationalwire.com.ng\/sub\/wp-content\/uploads\/2023\/08\/thumbnail.jpeg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Written by":"Friday Ekeoba","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebSite","@id":"https:\/\/nationalwire.com.ng\/sub\/#website","url":"https:\/\/nationalwire.com.ng\/sub\/","name":"National Wire","description":"About Nigerians, Nigerian Business and Other Stories","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/nationalwire.com.ng\/sub\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/nationalwire.com.ng\/sub\/firstbank-commissions-its-second-fully-automated-self-service-branch\/#primaryimage","url":"https:\/\/nationalwire.com.ng\/sub\/wp-content\/uploads\/2023\/08\/thumbnail.jpeg","contentUrl":"https:\/\/nationalwire.com.ng\/sub\/wp-content\/uploads\/2023\/08\/thumbnail.jpeg","width":400,"height":296},{"@type":"WebPage","@id":"https:\/\/nationalwire.com.ng\/sub\/firstbank-commissions-its-second-fully-automated-self-service-branch\/#webpage","url":"https:\/\/nationalwire.com.ng\/sub\/firstbank-commissions-its-second-fully-automated-self-service-branch\/","name":"FirstBank Commissions It's Second Fully Automated Self Service Branch - National Wire","isPartOf":{"@id":"https:\/\/nationalwire.com.ng\/sub\/#website"},"primaryImageOfPage":{"@id":"https:\/\/nationalwire.com.ng\/sub\/firstbank-commissions-its-second-fully-automated-self-service-branch\/#primaryimage"},"datePublished":"2023-08-17T19:42:58+00:00","dateModified":"2023-08-17T22:23:28+00:00","author":{"@id":"https:\/\/nationalwire.com.ng\/sub\/#\/schema\/person\/e2ab303e561d755b325fc9cea3854927"},"description":"The FirstBank Digital Xperience Centre (DXC) in the University of Ibadan (U.I) is the Bank\u2019s second fully automated self-","breadcrumb":{"@id":"https:\/\/nationalwire.com.ng\/sub\/firstbank-commissions-its-second-fully-automated-self-service-branch\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/nationalwire.com.ng\/sub\/firstbank-commissions-its-second-fully-automated-self-service-branch\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/nationalwire.com.ng\/sub\/firstbank-commissions-its-second-fully-automated-self-service-branch\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/nationalwire.com.ng\/sub\/"},{"@type":"ListItem","position":2,"name":"FirstBank Commissions It’s Second Fully Automated Self Service Branch"}]},{"@type":"Person","@id":"https:\/\/nationalwire.com.ng\/sub\/#\/schema\/person\/e2ab303e561d755b325fc9cea3854927","name":"Friday Ekeoba","url":"https:\/\/nationalwire.com.ng\/sub\/author\/friday\/"}]}},"_links":{"self":[{"href":"https:\/\/nationalwire.com.ng\/sub\/wp-json\/wp\/v2\/posts\/75035","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nationalwire.com.ng\/sub\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/nationalwire.com.ng\/sub\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/nationalwire.com.ng\/sub\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/nationalwire.com.ng\/sub\/wp-json\/wp\/v2\/comments?post=75035"}],"version-history":[{"count":2,"href":"https:\/\/nationalwire.com.ng\/sub\/wp-json\/wp\/v2\/posts\/75035\/revisions"}],"predecessor-version":[{"id":75040,"href":"https:\/\/nationalwire.com.ng\/sub\/wp-json\/wp\/v2\/posts\/75035\/revisions\/75040"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/nationalwire.com.ng\/sub\/wp-json\/wp\/v2\/media\/75038"}],"wp:attachment":[{"href":"https:\/\/nationalwire.com.ng\/sub\/wp-json\/wp\/v2\/media?parent=75035"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nationalwire.com.ng\/sub\/wp-json\/wp\/v2\/categories?post=75035"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nationalwire.com.ng\/sub\/wp-json\/wp\/v2\/tags?post=75035"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/nationalwire.com.ng\/sub\/wp-json\/wp\/v2\/coauthors?post=75035"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}