{"id":55205,"date":"2022-01-10T23:14:43","date_gmt":"2022-01-10T22:14:43","guid":{"rendered":"https:\/\/nationalwire.com.ng\/?p=55205"},"modified":"2022-01-10T23:14:43","modified_gmt":"2022-01-10T22:14:43","slug":"ubas-leo-clocks-4-set-to-further-transform-digital-banking-in-nigeria-africa","status":"publish","type":"post","link":"https:\/\/nationalwire.com.ng\/sub\/ubas-leo-clocks-4-set-to-further-transform-digital-banking-in-nigeria-africa\/","title":{"rendered":"UBA\u2019s Leo Clocks 4, Set To Further Transform Digital Banking In Nigeria, Africa"},"content":{"rendered":"

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….Remains Africa’s Leading Ai Chatbot<\/p>\n

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<\/p>\n

Africa\u2019s global bank, United Bank for Africa has said that it has concluded plans to commemorate the 4th<\/sup> year anniversary of its flagship artificial intelligence Chabot, with new offerings set to further change the face of digital banking in Nigeria<\/p>\n

\u201cBirthed January 11, 2018, with a firm resolve to prioritise its customers as well as put the bank at the heart of disruptive technologies that will transform the experience of esteemed customers, UBA did the unthinkable by getting 3 million users hooked in less than three years of its inception.\u201d<\/p>\n

Leo, which the bank stressed, has proven to be the most formidable artificial intelligence chat bot till date; serving an ever-increasing customer base who now have less transaction hassles to worry about is currently available on Facebook Messenger, WhatsApp, Apple Business Chat<\/p>\n

To further extend its reach, UBA has concluded plans to commence Leo services on Instagram and Google Business, terrains none of its peers can lay claim to.<\/p>\n

Group Managing Director\/Chief Executive Officer, UBA, Mr. Kennedy Uzoka, affirmed that UBA customers indeed agree that Leo is one of the bank\u2019s biggest investments in cutting-edge technology and has been steadily changing the face of banking in the continent.<\/p>\n

\u201cThree years later, and with over almost 4 million customers and counting, UBA\u2019s Leo, has without a doubt, remained the smartest Banking Chatbot in Nigeria because of its speed and quick learning intelligence and has continued to evolve with plenty to offer its teeming customers\u201d.<\/p>\n

\u201cWhile other financial institutions are still trying to find their feet as regards Artificial Intelligence, we can proudly say that our Leo has become a massive success as it continues to consolidate on its successes and accolades winning several awards in a short while of its existence, \u201che added.<\/p>

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Advertisement<\/div>\r\n\t\t\t\t\t\t\t<\/a>\r\n \r\n\t\t\t\t\t\t\t<\/div>\n

Uzoka continued: \u201cIn just 4 years, Leo\u2019s landmark achievements have been indeed overwhelming, covering 20 African\u00a0countries as well as garnering over 10 prestigious awards globally, a feat that is exceptional by every standard, I must say we are proud of Leo\u2019s intimidating achievements which is largely unbeatable\u201d.<\/p>\n

\u201cWith this in mind, we have ensured that, Leo continues to enjoy periodic and systematic upgrade with special emphasis on enhanced advancements and specialised unique features where necessary\u201d.<\/p>\n

\u201cUBA\u2019s vision has always been and will remain to be a dominating force in Africa\u2019s digital banking space. Our resolve is to provide unparalleled experience across all channels. We are a technology-driven institution with vast knowledge in the business that we do and Leo, being a tested, dependable and intelligent personality, did well to replicate on WhatsApp the success it recorded on the Facebook Messenger platform where it started its journey and later on the IOS (iPhone Operating System) platform.\u00a0 It is a solution that is from the customer\u2019s standpoint, easy to use by anyone regardless of demography. Leo is always ready and waiting to help with any form of banking service,\u201d Uzoka said.<\/p>\n

Uzoka further explained that Leo is already present in 20 African countries and in three languages and has a number of rich and robust features bound to mesmerise existing and potential customers with services that are extremely fast and secure as all transactions and enquiries are encrypted, end-to-end.<\/p>\n

\u201cLeo has the ability to do a wide range of things, including funds transfer, call card top-up, checking of account balance, retrieval of bank statements, instant account openings for new customers, statement to embassy\/other banks\/microfinance, purchase of airtime\/ data, paying of bills (LCC, PHCN, Cable TV), effectively helping with savings and spend limit.<\/p>\n

\u201cThe AI chatbot also boosts of remarkable innovative features that allows customers make banking Services \u2013 Request\/stop\/confirm Cheques, Block card, Log & track complaints, ATM\/Branch Locator, Freeze accounts, and check weather etc. Other features include Customer Care complaint resolution, linking of new account, flight Payment, linking and Funding of Prepaid Card, Travel Notification, Wakanow services and Dubai Visa service, \u201che explained.<\/p>\n

The GMD also pointed out that, customers who have engaged with Leo are more than delighted about their experience and credit it for automatically extracting account details without hassles, adding that \u201cTestimonies abound about how it is generally easier to use Leo compared to its counterparts. For example, Leo automatically detects account numbers via a customer\u2019s WhatsApp mobile number and goes ahead to seamlessly help customers check their account balance as well as top-up airtime\u201d.<\/p>\n","protected":false},"excerpt":{"rendered":"

Africa\u2019s global bank, United Bank for Africa has said that it has concluded plans to commemorate the 4th year anniversary of its flagship artificial intelligence Chabot, with new offerings set to further change the face of digital banking in Nigeria<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[23,17],"tags":[9293],"coauthors":[2391],"class_list":["post-55205","post","type-post","status-publish","format-standard","","category-business","category-news","tag-uba-leo"],"yoast_head":"\nUBA\u2019s Leo Clocks 4, Set To Further Transform Digital Banking In Nigeria, Africa - National Wire<\/title>\n<meta name=\"description\" content=\"Africa\u2019s global bank, United Bank for Africa has said that it has concluded plans to commemorate the 4th year anniversary of its flagsh\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nationalwire.com.ng\/sub\/ubas-leo-clocks-4-set-to-further-transform-digital-banking-in-nigeria-africa\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"UBA\u2019s Leo Clocks 4, Set To Further Transform Digital Banking In Nigeria, Africa - 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