{"id":46002,"date":"2021-01-12T17:30:25","date_gmt":"2021-01-12T16:30:25","guid":{"rendered":"https:\/\/nationalwire.com.ng\/?p=46002"},"modified":"2021-01-12T17:30:25","modified_gmt":"2021-01-12T16:30:25","slug":"access-bank-renews-commitment-to-customer-education-and-satisfaction-announces-revised-customer-complaint-channels","status":"publish","type":"post","link":"https:\/\/nationalwire.com.ng\/sub\/access-bank-renews-commitment-to-customer-education-and-satisfaction-announces-revised-customer-complaint-channels\/","title":{"rendered":"Access Bank Renews Commitment To Customer Education And Satisfaction, Announces Revised Customer Complaint Channels"},"content":{"rendered":"

Driven by its promise to deliver unrivalled customer service to all its customers, Access Bank Plc has announced an extension of its customer education and complaint management activities.<\/p>\n

Over the years, Access Bank has strived vying to reach all audience tiers and communities, communicating and simplifying information on how customer-related bottlenecks can be resolved.<\/p>\n

\"Access-Bank-boss-Herbert-Wigwe\"
Access-Bank-boss-Herbert-Wigwe<\/figcaption><\/figure>\n

According to Ogor Chukudebelu, the Chief Customer Experience Officer at Access Bank Plc, the institution\u2019s efforts are borne out of the desire to \u201cheighten the public\u2019s consciousness and radically improve awareness of the vast array of resources available to them as we strive to improve their banking experiences.\u201d<\/p>\n

\u201cIn today\u2019s fast-paced society, there is an increased demand for information. Information that not only helps draw the institution closer to its customers but also make banking convenient for customers .
\nAs a customer-centric bank, we appreciate feedback from our customers to help us resolve any issues they have. The feedback also serves to improve and enhance their banking experience. Therefore, we have various platforms where customers can lodge their complaints or give suggestions. We will continue to avail all customers with in the option of using their preferred complaint lodgment medium,\u201d he added.<\/p>

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Advertisement<\/div>\r\n\t\t\t\t\t\t\t<\/a>\r\n \r\n\t\t\t\t\t\t\t<\/div>\n

All Access Bank customers can henceforth have their complaints lodged and resolved swiftly through the following channels:
\nEmail: contactcenter@accessbankplc.com
\nLive chat: www.accessbank.com
\nSocial media: Facebook (@AccessBankPlc), Twitter (@accessbank_help) and Instagram (@myaccessbank)
\nTamada: tamada.accessbankplc.com
\nWhatsApp Banking: 08089019019
\nContact center telephone: 07003000000, 01-2802500, 01-2712005-7
\nOmbudsman: CC-ombudsman@ACCESSBANKPLC.com.<\/p>\n

The Bank further said it’s commited to giving its customers best -in-class services and providing a seamless banking experience for all its customers across the globe.<\/p>\n","protected":false},"excerpt":{"rendered":"

Driven by its promise to deliver unrivalled customer service to all its customers, Access Bank Plc has announced an extension of its customer education and complaint management activities.<\/p>\n","protected":false},"author":6,"featured_media":34531,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[17],"tags":[8008],"coauthors":[2391],"class_list":["post-46002","post","type-post","status-publish","format-standard","has-post-thumbnail","","category-news","tag-customercentric-bank"],"yoast_head":"\nAccess Bank Renews Commitment To Customer Education And Satisfaction, Announces Revised Customer Complaint Channels - National Wire<\/title>\n<meta name=\"description\" content=\"Driven by its promise to deliver unrivalled customer service to all its customers, Access Bank Plc has announced an extensi\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nationalwire.com.ng\/sub\/access-bank-renews-commitment-to-customer-education-and-satisfaction-announces-revised-customer-complaint-channels\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Access Bank Renews Commitment To Customer Education And Satisfaction, Announces Revised Customer Complaint Channels - 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